Coaching at Workplace

soft skills

Course Description

Coaching skills training is a great way for managers at all levels to improve their ability to inspire and motivate individuals and teams to achieve outstanding business results.

Effective and respected leaders have a clear starting point – they know the characteristics, behaviours and attitudes essential to achieve their vision. They also have the qualities that inspire their people to follow them and share that vision. This training is designed to create an interactive experiential learning environment to equip with all the such skills.

1 Day

  • The training is designed to create an interactive experiential learning environment.
  • The training methodologies consists of individual and syndicate activities, group discussion, interactive games, role-play, case studies, individual and group tasks, exercises, puzzles, quiz, paired discussions, self-analysis questionnaires, observing activities, presentations, experiential learning games, audio video-based discussion, icebreakers, energizers, action planning etc.
  • To help assimilate the tools and techniques learned, there is a mixture of individual and group exercises throughout the training.
  • Along with a case study and role play help reinforce concepts learned.

This training is aimed at managers/leaders or people tasked to coach or a major project like newly promoted managers, team leaders or very senior managers and leaders.

  • Individual and Syndicate Activities
  • Role-Plays Exercises – Demo Best Practices – Demonstrate the identified behaviour and concepts through role-plays exercises
  • Paired Discussions Exercise
  • Icebreakers – to let participants open to each other
  • Energizers – Connected to the main topics / sub topics
  • Group Discussion
  • Interactive Games
  • Case Studies
  • Puzzles
  • Quiz
  • Self-Analysis Questionnaires
  • Observing Activities
  • Participants Presentations
  • Experiential Learning Games
  • Audio Video-Based Discussion
  • Action Planning

The training will be supported with

  • An optional participant pre-course reading material and/or pre-course questionnaire
  • A participant guide/ workbook
  • Handouts and activity briefs
  • Understand the difference between coaching and mentoring
  • To understand what coaching is, leads/ managers role as coach and how it can contribute to maximizing performance
  • To recognize your preferred coaching style and build on this
  • Learn the strategies and techniques for mentoring and coaching
  • Techniques for coaching and GROW model of coaching
  • Explore the four stages of the GROW model and the types of questions that are most useful in each stage
  • Learn to communicate using a wide range of powerful questioning and listening techniques.
  • Use techniques to check and build understanding – clarifying, paraphrasing, summarizing etc.
  • Learn the techniques to give effective feedback and the guidelines to provide feedback
  • Preparing an Action Plan – Preparing yourself to coach more effectively
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